Titan Transportation Inc. | Phone: (562) 923-3136 | Email: dispatch@titantow.com
At Titan Transportation Inc., your privacy matters. This Privacy Policy explains how we collect, use, and protect your information when you interact with our services, including our website and communication systems.
- Information Collection
We may collect personal information, including but not limited to your name, phone number, email address, and service-related data, when you:
- Fill out forms on our website
- Contact us via phone, email, or SMS
- Use our towing or transportation services
- How We Use Your Information
The information we collect may be used to:
- Provide and manage towing and roadside services
- Respond to inquiries and requests
- Send appointment or service confirmations
- Send SMS notifications if consent is provided
- Information Sharing
We do not share SMS opt-in data or phone numbers used for SMS communication with any third party or affiliate company for marketing purposes.
- Access and Security
Your data is stored securely. We implement appropriate safeguards to protect against unauthorized access, disclosure, or misuse.
- SMS Communication
All SMS communications follow strict guidelines outlined in our Terms & Conditions section. You will only receive text messages if you have provided consent.
- Your Choices
You may opt out of receiving marketing or service-related text messages at any time by replying "STOP" or contacting us directly.
📄 SMS Terms & Conditions
Titan Transportation Inc. | Phone: (562) 923-3136 | Email: dispatch@titanto.com
These terms apply to all SMS communications between Titan Transportation Inc. and its customers.
- SMS Consent
We do not share phone numbers obtained for SMS communications with third parties for marketing purposes.
- Types of SMS Messages
With your consent, you may receive text messages that include:
- Service updates and appointment reminders
- Vehicle dispatch or status notifications
- Conversational support messages
Example: "We are on our way. What type of vehicle are we looking for? Reply STOP to opt out."
- Message Frequency
Message frequency may vary depending on service needs, typically up to 2 messages per week.
- SMS Charges
Standard message and data rates may apply based on your wireless carrier’s pricing plan.
- How to Opt-In
You can opt in by:
- Filling out a service request form on our website and checking the consent box
- Giving verbal or written consent during communication with our dispatch team
- How to Opt-Out
You can stop receiving messages at any time by replying "STOP."
You may also contact us directly to request removal from our messaging list.
- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at https://titantow.com/contact-us/
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
- Standard Messaging Disclosure
- Message and data rates may apply
- Message frequency varies
- Reply "STOP" to unsubscribe
- Reply "HELP" for assistance
- See our Privacy Policy and Terms & Conditions for more details
SMS Terms & Conditions
1- SMS Consent Communication:
Information (Phone Numbers) obtained as part of the SMS consent process will not be shared with third parties for marketing purposes.
2- Types of SMS Communications:
If consent has been given to receive text messages from Titan Transportation Inc., messages may be received related to
Conversational messages.
Example: We are on our way. What type of vehicle are we looking for Reply STOP to opt-out from Titan Transportation Inc."
3- Message Frequency:
Message frequency may vary depending on the type of communication. For example, up to 2 SMS messages per week may be received related to Conversational.
Example:
"Message frequency may vary. You may receive up to 2 SMS messages per week regarding your appointments or account status."
4- Potential Fees for SMS Messaging:
Standard message and data rates may apply, depending on the carrier's pricing plan. These fees may vary if the message is sent domestically or internationally.
5- opt-In Method:
Opt-in to receive SMS messages from Titan Transportation Inc. can be done in the following ways:
They fill out a website form
6- Opt-Out Method:
Opting out of receiving SMS messages can be done at any time by replying "STOP" to any SMS message received. Alternatively, direct contact can be made to request removal from the messaging list.
7- Help:
For any issues, reply with the keyword HELP. Alternatively, help can be obtained directly from us at (insert the link)
Additional Options:
If SMS messages are not desired, the SMS consent box on forms can be left unchecked.
8- Standard Messaging Disclosures:
Message and data rates may apply.
Opt out at any time by texting "STOP."
For assistance, text "HELP" or visit our [Privacy Policy] and [Terms and Conditions] pages.
Message frequency may vary.